Angie Shaw - Pupil Support Assistant

Angie Shaw - Pupil Support Assistant

Name, Age, and Hometown.

Angie Shaw, Age 49, Elgin

Job title (list all job titles for the duration of employment).

PSA with Moray SEBN. I have been with this company for 11 ½ years.

What attracted you to the industry you are in?

Love working with children and supporting them.

Describe your day-to-day role.

I work in groups and 1:1 sessions. Supporting children who are struggle socially and may have need emotionally. A lot of nurturing activities, confidence-building and promoting the wellbeing of the child. Activities include outdoor learning, art, gardening, cooking, and support groups. Every day is different.

What kind of training have you done?

I had no accredited training. However, throughout the time I have been there I have been attended several certificated courses to assist me in giving the best support to the children. Autism, positive behaviour support, first aid, nurture, outdoor learning, and seasons for growth name just a small few.

What skills have you learned?

Active listening, patience, nurturing approach, teamwork.

Have you completed any professional qualifications? If yes, provide details.

I am looking to do my SVQ this year which will let open more opportunities in this field of work.

Do you like living and working in Moray? Explain why/ why not.

Yes, I have most of my family in the area. Also, we have access to a wide variety of activities right on our doorstep.

What skills are the most important for you to do your job well?

Patience, be able to adapt quickly.

Was there anything about the job that surprised you?

The number of children who struggle in school. My favourite part about my job is seeing the children's confidence grow which enables them to access more school based activities.

Did you always want to pursue a career in this industry?


What is your advice for young school leavers looking to start an apprenticeship?

If you feel that working with children is something you would like to do. Just be prepared to be flexible in your working techniques. What works with one child might not work with another. I have also found over the years that it’s hard not to get attached and blame myself when the child I am working with doesn’t seem to show any improvement. We are there to support them just now. I have a great team to work with and there is always an open door if you need to talk to someone. Never be scared to ask for help – you do not have to do it alone.

How does it feel to be a KeyWorker on the frontline, supporting the Country’s fight against Covid-19?

There are many children who suffer from anxieties and are finding the situation very tricky just now. It has made me feel proud to be part of a team that has produced some amazing wellbeing packs to support these children. Also, being able to go out and support some of the children in the hubs, take them on wellbeing walks and support their families.

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