Hannah Levy - Visitor Centre Assistant Manager

Hannah Levy - Visitor Centre Assistant Manager

What is your name?

Hannah Levy

What company do you currently work for?

Glen Moray Distillery

What is your job title?

Visitor Centre Assistant Manager

Provide a brief description of your business

Glen Moray is a working distillery with an onsite Visitor Centre which provides tours and tastings to guests.

Describe your career pathway after leaving school

I moved to France after 6th year and worked as an Au Pair for 9 months with a French family. I then moved back home and saw an advert for Glen Moray Tour Guides. Speaking an additional language is always an advantage within the tourism sector so I applied and got the job.

What school subjects would be helpful for your job role?

  • A language, particularly German as Moray attracts a lot of German tourists who are passionate about whisky. French or Spanish are also great to have too.

What is your favourite thing about the work that you do?

I enjoy touring French customers as I can give them a whisky experience in their own language.

Why did you want to work in this industry?

To be honest, I knew nothing about whisky and had never tasted whisky. I applied for the job due to the fact I can speak French. I then worked as a VC Assistant for a few years before being given the opportunity to become the Assistant Manager as maternity cover.

Did you ever want to pursue another career?

I had a few career ideas and had applied to university during 6th year. However, I felt too young to make a big decision like choosing a university degree and so I decided to go with the flow and I've since been at Glen Moray for almost 4 years.

What does a typical day in your role involve?

I manage the front of house side to the Visitor Centre. I host tours and tastings in French and English and assist in the day to day running of the onsite coffee shop.

What skills are required to do your job?

  • You must be engaging and enthusiastic when taking tours.
  • You must be passionate about representing the brand.
  • I feel you have to be quite adaptable as there is a few different areas within the Visitor Centre which you must jump to and from throughout the day.
  • I feel being open minded is a big part of the job as you will welcome a lot of people from very different cultures.

What is your advice to young people who are considering working in this sector?

I understand that tour guiding/working in the tourism sector can seem like a daunting experience if you have never done anything like it in the past. I felt the same; I was very shy and quiet in my school years. However, since working here, I have built up a lot of confidence as you are fully trained in all things Glen Moray. Although cliche; I would encourage people to go for it. Tour guiding is an experience that has to be experienced before you can say whether you like it or not.

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Here at DYW Moray, we'd like to encourage those of you who are employed in Moray to share your career story with us so that we can promote these to Moray's young people. Go on, share your career story now!

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