Megan Millington - Trainee Dispensing Optician

Megan Millington - Trainee Dispensing Optician

Name, Age and Hometown.

Megan Millington, Age 21, Burghead

Job title (list all job titles for the duration of employment).

Trainee Dispensing Optician at Specsavers in Elgin. I have worked here for over 3 years.

What attracted you to the industry you are in?

I always heard about how great Specsavers is when people go in to get spectacles/contact lenses, which made me want to work for them.

Describe your day-to-day role.

Dispensing spectacles to give the best optical performance for patients, adjustments of spectacles, problem-solving of spectacles if there is an issue with the vision/fit.

What kind of training have you done?

Specsavers CERT3, CERT4 and now doing a 3 year diploma course to become a Dispensing Optician.

What skills have you learned?

Customer management, advanced dispensing and problem solving and supervising the shop floor and colleagues.

Do you like living and working in Moray? Explain why/why not.

Yes, I do as you get to know a lot of people from around this area and seeing the same faces in work and growing a relationship with them as you gain their trust is really nice, especially when they come back and ask for you!

What skills are the most important for you to do your job well?

Dealing with customer needs in the correct way, having the knowledge of different products so you can dispense the best pair of spectacles for their visual needs and understanding different solutions if they are not getting on with their spectacles (it’s not as straight forward as you think).

Was there anything about the job that surprised you?

How much knowledge you need to know and in-depth it is. It’s not just making up a pair of spectacles…

Do you get a lot of support from your company?

Yes, they have given me more than enough support and the fact they’re putting their trust in me to do a 3-year diploma course from home, while working full time, and having a supervisor role in store is amazing.

What’s your favourite part of the job?

My colleagues!

Did you always want to pursue a career in this industry?

I never thought about working in an optician, but when I started working here I then realised this career was for me.

What is your advice for young school leavers looking to start an apprenticeship?

Do it! You get all the help and support you need from your employers.

What is your career goal?

To become a qualified dispensing optician before I turn 23.

How does it feel to be a KeyWorker on the frontline, supporting the Country’s fight against Covid-19?

I feel honoured as my work has put their trust in me to help and give the best care to our patients during these difficult times.

Tell us what makes you proud to be a Keyworker.

The fact that patients are phoning, most of the time being very worried, I’ll try my best to find a solution for them which then makes them feel more relaxed.

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