As an IT Support Apprentice, you will work alongside a team of IT professionals who will support you with developing your IT skills and knowledge and becoming proficient in the following tasks:
- Being the first point of contact for customers with technical issues by phone and email
- Providing an effective remote support service for customers
- Resolving a range of technical issues and incidents
- Delivering excellent customer service at all times.
As your confidence and knowledge grows, you will have the opportunity to take on additional responsibilities and to undertake a Modern Apprenticeship in IT.
Click on the link for more information and to apply.