To make it easier for young people in Moray to find opportunities, we have listed a variety of jobs that are currently available.

To support our work we are recruiting to the following role:

Optical Assistant, Duncan & Todd Opticians - Elgin

Salary range From £12.21 per hour
DurationPermanent, Full-time
Working hours40 hours per week
LocationElgin
Closing DateN/A

We are currently recruiting for a Customer Care Assistant to join our Duncan & Todd Opticians & Hearing Care branch in Elgin on a full time basis working 40 hours over 5 days between Monday to Saturday.

Our Customer Care Assistants are the first point of contact for the patients and customers in our busy practices and this varied role comes with a wide range of responsibilities including the following:

  • Handling all patient queries coming into the practice via telephone, email or in person. Assisting where able and directing inquiries to the most appropriate staff member.
  • Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
  • Assisting patients on the practice floor with frame and lens selection.
  • Giving patients demonstrations on how to insert and remove contact lenses.
  • Processing invoices.
  • Processing deliveries and collections of stock.
  • Administration and maintenance of patient records, databases and NHS paperwork.
  • General housekeeping duties to ensure the practice is clean, tidy and presentable.
  • Other ad hoc duties as and when required.

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. Previous experience of working in an opticians practice is not essential as full training can be provided.